# Batch Import Questions

Overview

Enables batch importing of FAQ questions. Please read carefully. Click example images to display full size version in new tab/window.

Screenshot

CSV Format

To upload, follow the instructions on screen. Once you upload the file, the server will process it before you submit, so be patient and wait for the "Import Questions" button to become available. It is greyed out initially. Once ready you can complete the import or cancel and reload.
Each line must contain an answer and question. One per line. Example: "Question One","Answer One"
"Question Two","Answer Two"
"Question Three","Answer Three"
"Question Four","Answer Four"
"Question Five","Answer Five" Note that the default enclosure character and delimiter are used in this example. This may differ with your own data. Click the "Example CSV" link for a test CSV.

Categories

Use the radio boxes to specify which category the imported questions apply to. If you click "Clear Existing" it will clear the selected category of any existing questions before the import.
Private categories are marked with a icon. If a user icon is shown next to the padlock, the category is restricted to one or more accounts. Click icon to display restricted accounts.