# Bug Report

Please Read

If you think you have found a bug in Maian Support please let us know as soon as possible, so that it can be fixed. Before you report a bug, check to make sure your question hasn't already been answered in the Q & A section. What you *think* is a bug might not actually be one.

Report a Bug Procedure

If you wish to proceed with a bug report, please send us the following information:
1 - A description of what the bug is and how it can be replicated. If possible get some screen grabs if you see specific error messages. If you have exception files in your "logs" folder, send them all to us.
2 - If the bug is a database related issue, please let us know your PHP & MySQL server versions. Contact your host if you aren't sure.
3 - The script version number you are using. This is shown in your admin area and is also stored in the settings table in your database.
4 - Please contact us here, when we reply, email us the relevant files. Thank you.